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Smith Insurance Service Privacy Policy

F.A. Smith Insurance Service Ltd. is in business to provide you with a broad variety of Insurance services.  To meet your needs and serve you will, Smith Insurance needs to know about your personal information, the details of which can differ depending on the type of insurance product that is best fitted to your needs.

As a client, or potential client of Smith Insurance you can expect that your information held by us remains confidential and secure.
Smith Insurance is committed to holding our clients personal information in strict confidence, and we shall not disclose any such information unless authorized by our clients, required to do so by law, or required to do so in negotiations with underwriters or insurers on behalf of the client.

Personal information is collected by Smith Insurance for the following purposes:

  • To analyze and understand your needs.
  • To determine which of our insurance products best fits your needs.
  • To offer products and services that meet your needs.
  • To provide you with ongoing service.
  • To meet our legal and regulatory requirements.

Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you, or withdraw your consent to out further collection, use or disclosure of information at any time by giving use written notice.  If you withdraw your consent to the collection and use of your information we may not be able to provide you with some products or services.

The accuracy of your information is of vital importance while Smith Insurance endeavors to maintain that accuracy; it is your obligation to inform us promptly of any change to your name, address, or other relevant information.  If you believe that your information is inaccurate we will make it easy for you to access, verify and update it.

Every employee at Smith Insurance, as a condition of employment, takes responsibility for protecting client privacy, confidentiality, and security.  This obligation will remain in effect even after an employee leaves Smith Insurance.

Appropriate controls are in place over computer systems and data processing procedures and these controls are reviewed on an ongoing basis to ensure compliance with our security and privacy policies.
Smith Insurance destroys, or erases any personal information that is no longer needed.

QUESTIONS OR CONCERNS

Questions or concerns about personal information held by F.A. Smith Insurance Service Ltd., or our compliance with the federal personal information protection and electronic documents act, can be answered by the Smith Insurance privacy officer, David Coleman, who can be reached at (780) 998-2501, or by mail at the following address:

9902 – 102 Street
Fort Saskatchewan, AB
T8L 2C3
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